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SOLUTION FOCUSED APPROACH

Applied Claims Group was founded based upon one simple principle: Claims should not be a problem for our customers. We believe that people are what make the difference and our team of industry experts are focused on bringing prompt and equitable resolution to the claims process, allowing you to focus on other aspects of your business.

EXPERIENCE

Experience is the key to attaining quality results. The quality of service we provide begins with utilization of claim professionals who are highly experienced and well-trained in file management, claims investigation and claim resolution. We recognize that experienced claim professionals make a significant difference in the way claims are managed. Applied Claims Group’s staff is one of the most experienced and technically sound you will find in the industry.
When field investigation or appraisals are required, our staff utilizes our network of property and casualty experts located across the United States and Canada. Our network offers 72 hour turnaround on all assignments. We excel in catastrophe response and will have teams onsite within 48 hours of assignment.

CLAIM REPORTING

Claim reporting is available 24/7 through our website or our 24 hour toll-free nationwide call center. We have experienced claim intake professionals trained in taking losses and understanding the need for immediate response. Customers know that if a serious loss occurs, our staff will take their call, complete a notice of loss, and have a claim professional quickly return their call.

PARTNERSHIP

As a service provider in an increasingly competitive world, we believe that frequent communication at all levels is the key to successful partnerships between organizations. We have been building relationships in the insurance industry for decades. We pride ourselves in being straightforward, thorough and responsive.

QUALITY

Experience and responsiveness mean nothing without results. Applied Claims Group understands our daily performance is the first step in creating and maintaining a strong partnership with our customers. Our best practices are outcome focused to provide our customers with consistent best-in-class service.

TECHNOLOGY

Technology plays a key role in producing appropriate outcomes for our customers. We utilize the latest technology available and provide our clients with online access to our claim system so they have the ability to monitor claim files as they develop.